Self-Exclusion

This page explains how SirBetAlot supports responsible gambling. It covers the tools you can use to manage your play, signs that gambling may be becoming a problem, and where to find help. If you need to take a break or step away completely, we make that possible.

Gambling Is Entertainment

Gambling should be a form of entertainment, not a way to earn money. Never bet more than you can afford to lose. If you feel stressed, anxious, or are chasing losses, it may be time to pause or stop.

Tools to Manage Your Play

SirBetAlot offers several controls to help you stay in charge:

- Deposit limits: Set a maximum amount you can deposit over 24 hours, 7 days, or 30 days. These limits apply immediately. - Loss limits: Cap the total amount you can lose in a set period. - Session time limits: Choose how long you can stay logged in during a single session. - Reality checks: Get pop-up reminders showing how long you’ve been playing. - Cooling-off periods: Take a short break from 24 hours up to 6 weeks. Your account will be frozen during this time. - Self-exclusion: Close your account for a minimum of six months. During this time, you cannot log in, deposit, or play. Reopening is not possible until the exclusion period ends.

You can adjust most limits downward at any time, and the change takes effect right away. Increasing a limit requires a 24-hour waiting period before it applies.

Warning Signs

Problem gambling does not develop overnight. Watch for these signs:

– Spending more time or money on gambling than planned – Lying to family or friends about how much you gamble – Trying to win back losses by betting more – Feeling restless or irritable when not gambling – Using gambling to escape stress or problems

If any of these sound familiar, consider using one of the tools above. Or reach out for support.

Getting Help

Free, confidential help is available in New Zealand. You can contact the Gambling Helpline by calling 0800 654 655 or texting 8006. They offer counselling, information, and practical advice. Their website also has resources for players and families.

SirBetAlot does not operate its own self-exclusion register. However, if you choose to self-exclude with us, your account will be closed and access blocked for the duration you select. We encourage you to also speak with independent services to explore all options.

Protecting Minors

Only people aged 18 and over may open an account. We verify age and identity during registration as required by law. If you share a device with children or young adults, consider installing blocking software such as Net Nanny or K9 Web Protection to prevent underage access.

Account and Verification Rules

You must be a resident of New Zealand and provide accurate personal details to register. Only one account per person is allowed. We carry out identity checks before processing your first withdrawal to meet legal requirements. This helps prevent fraud and protects your account.

Fair Play and Conduct

You must play fairly and without assistance from bots, scripts, or third parties. Collusion, bonus abuse, or disputing legitimate deposits through your bank (chargebacks) breaches our terms. Such actions may lead to account closure and forfeiture of funds.

Privacy and Data Use

We collect personal information including your name, contact details, payment records, and technical data like IP address and device type. This is used to run your account, prevent fraud, meet legal obligations, and improve our service. We do not sell your data. It is shared only with payment processors, identity verification partners, and regulators when required.

You have the right to ask what data we hold, request corrections, or ask for deletion where the law allows. Contact our support team to exercise these rights. Essential cookies keep the site working; optional cookies help us understand usage. You can manage preferences through your browser settings.

All data is protected with encryption during transfer and stored securely with strict access controls.

Complaints and Changes

If you have a complaint, contact our support team first. If the issue remains unresolved, you can escalate it to the Department of Internal Affairs, which oversees gambling compliance in New Zealand.

We may update these policies from time to time. Significant changes will be communicated via email or posted on-site before they take effect. Continued use of the site after updates means you accept the revised terms.